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Ezy Call Manager - A productivity tool to track and manage in-coming calls and follow-up action to your organization. Ezy Call Manager is a productivity tool for Windows 98/ ME/ 2000/ XP /NT4.0/ 2003 Server that you can use in a small one man, home based business or a larger corporate environment of up to 30 users.
You can use it to :
- Login all in-coming calls to your organization.
- Prioritize all calls such that follow-up action can be done according to its priority.
- Keep a record of all follow up action taken if necessary for each call.
- Specify who recorded the call and who needs to follow up on it.
- Easily search and locate calls & follow up action in a variety of ways like call received date, call follow up date, follow up person, product or subject, priority or status.
- Use it in a Standalone (one user) environment or share the data among staff in a multi-user, networked enviroment.
Features:
- Can be used in networks from 1 to 30 users depending on the license purchased. Use it in a Windows Workgroup for 1 to 3 users or download and install the database server software and use it in a client/ server mode for up to 30 users.
- Create and open multiple databases meaning that you can use it for more than one company.
- Allow different users to use it and define different accounts for each user. Then specify different permissions for each user. For example you can allow a user to add new records but not to delete or modify a prior record. (available from the 3 user version and above)
- In-built Back up and Restore function (Using Zip compression format).
- Context Sensitive Help. Press F1 key anytime for help.
- Preview all reports on screen before printing.
- Powerful search and filter functions for locating specific calls.
- Records the username, date & time of all users who created a new call as well as the username, date & time of users who last edited the calls for easy auditing.
- Export reports to PDF, RTF, HTML, EXCEL and other popular formats.
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